If you have booked a tour or activity with us, your confirmation email and the website are the best places to check for meeting point details, entry instructions, and any special requirements. Reviewing this information before your visit helps you arrive on time and avoid issues at the venue.
Where to find your booking details
You can usually find the most important visit information in these places:
- Your confirmation email
- The product website of your booking
- Any additional messages sent after purchase
What to look for
When reviewing your booking, look for these details:
- Meeting point address or location name
- Recommended arrival time
- Entry requirements or venue access instructions
- Any special requirements, such as ID, dress code, or age restrictions.
Before you go
Please review all instructions before your visit. Some activities may require you to:
- Arrive early
- Use a specific entrance
- Meet a guide at a designated location
Tips for a smooth arrival
- Check your confirmation email again before leaving.
- Allow extra time for traffic, public transport, or finding the entrance.
- Keep your booking ID and ticket accessible on your phone.
- Follow any special instructions listed on the product page.