How do I request an invoice or bill?
If you want to request an invoice, you should contact our Customer Service team. They will request your invoice from our finance team and send it to you as soon as possible.
What information should I include on the invoice?
If you require an invoice, we need some personal information from you.
If you send us additional information, such as company/customer name, customer or company address, VAT number, tax identification number, we can provide you with a more complete invoice.
When will I receive the invoice?
Our Finance Department will send you the invoice as soon as possible. You will receive the invoice in PDF format at the same email address you used during the booking process.
Please note that we are unable to provide a specific timeframe for invoice delivery, as processing times may vary depending on the number of requests received and seasonal periods of higher demand.