If you are unable to select the number or type of tickets you need for a specific date and time, this may be due to limited availability, a maximum number of tickets allowed per booking, or specific ticket requirements.
Possible reasons
- There may not be enough tickets available for the selected date and time.
- The maximum number of tickets allowed in a single booking may have been reached.
- Some reduced-price or child tickets may require at least one adult ticket to be selected in the same booking. If the ticket selector does not allow you to add a child or reduced ticket, try selecting at least one adult ticket first.
What to do next
- Try a different time or date if your plans are flexible.
- If you need more tickets than the system allows in one booking, you can make a separate purchase for the remaining tickets.
- If you are trying to purchase child or reduced-price tickets, make sure you have selected any required adult tickets.
Additional information
Availability and ticket conditions can vary depending on the attraction and selected time slot. We recommend checking the ticket options carefully before completing your purchase.