Using your tickets
Find out how to use your tickets for Barcelona attractions, including entry guidelines and tips for a smooth experience.
- What do I do in the case of a general strike?
- I can't download my voucher. Is there any other way to get the tickets?
- Can I bring luggage to the venue? Is there somewhere to store it?
- I can't find the guide at the meeting point. Can I enter the venue by myself?
- How can I write a review?
- I can't find the exact location where to pickup my tickets
- How do I use my tickets? What do I do with my ticket?
- Where can I find my order number or reference ID?
- Can I add a ticket to my purchase?
- Do I need to swap the e-ticket for a paper one?
- I am running late. Will the guide wait for me?
- My ticket includes a downloadable audio guide. How can I use it?
- Can I print my tickets?
- How long is the queuing time?
- Where can I find the opening hours?
- Do the date and times on my ticket refer to my time zone or the time zone of the attraction?
- How can I check the validity of my tickets?
- What does Fast track mean?
- Are tours running rain or shine?
- What does Skip the line mean?
- The venue won’t let me in and says my tickets are not valid. What can I do?
- Can I bring my pet to the venue?