Changes and cancellations
Learn about our policies for ticket changes and cancellations, including how to modify or cancel your bookings.
- What is the Barcelona Tickets cancellation policy?
- How do I reschedule my ticket?
- What is the status of my refund?
- Can you refund the money to a different credit card or account?
- The venue was closed on the day of my visit. What now?
- How are refunds processed? How long will it take to receive my refund?
- I didn’t use my tickets and the date is passed, can I get a refund?
- Can I change my reservation to another date/time?
- I lost my ticket. Can I get a replacement or a refund?
- Can I cancel my order and get a refund?
- Can I change the data information of my purchase?
- I may have to cancel my trip. Can I cancel my ticket later if I buy it now?
- I booked the wrong tickets. How can I change my reservation?
- How can I request a refund by myself via email or app?
- I cannot visit the venue for reasons beyond my control