Introduction
If your booking includes an audioguide, you can usually find the access details after payment in your booking confirmation email. This email shows whether an audioguide is included and what to do if you cannot find it.
How to confirm whether an audioguide is included
- Check the product page before the payment. The product description should state whether an audioguide of the venue is included or not.
- Review your booking confirmation email after payment. If an audioguide is included, the email usually contains the access link, download instructions, or activation code.
- Make sure you are checking the same email address you used at checkout.